After doing my storyboarding and thinking about future autonomous vehicles as a taxi service. I decided that for the rest of my autonomous vehicle project, I wanted to design the interfaces and interactions as if I were designing for an autonomous taxi service instead of a personal car.
When our class collectively thought about the features autonomous vehicles should have, two very prominent features were - how we would call the vehicle and how we should pay for the service.
After doing a bit of thinking about these two features, I think that a companion app will be the best way not only to call the vehicle but also to pay for the service. I can't think of a more efficient way to call for an autonomous vehicle/taxi other than using an app. Since people usually keep their credit card information on their phones, I think paying through an app is one of the easiest, most efficient way to pay for the taxi service ( as opposed to paying through the screens in the car, etc.)
To better understand the user flow and some of the main features that my autonomous taxi app should have, I decided to do some competitive analysis on the current popular taxi apps - Uber, Bolt, and Gett.
One of the fastest ways for me to learn about each app was to download them onto my phone and look through their user flow and features personally. I took many screenshots as I went through each screen, and I also numbered them in the order that they appeared in so that I could reference them later when making a user flow diagram.
Here are some of the screenshots that I took;
